Frequently Asked Questions
Everything you need to know about your journey to radiant, youthful skin.
What makes Zero Gravity Skin technology unique?
Our devices utilize FDA-cleared Light Emitting Diode (LED) technology and infrared light to penetrate deep into the skin's layers. Unlike topical creams, our technology stimulates collagen production and cellular repair at the source for long-lasting anti-aging results.
How long does it take to see visible results?
While many users notice a smoother complexion after just a few sessions, we recommend consistent use for 8-12 weeks to see significant improvements in fine lines, wrinkles, and skin elasticity.
What is your return policy for devices?
We offer a 30-day money-back guarantee on all products. If you are not completely satisfied with your purchase, you can return the device in its original packaging for a full refund, minus shipping and handling fees.
Do you offer international shipping?
Yes, Zero Gravity Skin ships worldwide. International shipping times vary by destination but typically range from 7 to 14 business days. Please note that customers are responsible for any local customs duties or taxes.
Are the devices safe for all skin types?
Yes, our LED light therapy is non-invasive, chemical-free, and safe for all skin types and tones. It does not contain harmful UV rays and does not require any downtime after treatment.
Do my products come with a warranty?
Absolutely. Every Zero Gravity Skin device is backed by a limited lifetime warranty. This covers any manufacturing defects or hardware malfunctions to ensure your investment in your skin is protected.